Sales Engineer

Summary

This position is within the Sales team of RJS Corporation. The Sales Engineer’s primary responsibility is to coordinate incoming requests for quotation, interpret the customers’ needs, and prepare and submit quotations. The position requires technical skills to gather information about and interpret customer requirements and select and appropriately price RJS solutions to meet those requirements. The Sales Engineer will also assist in preparing pricing, negotiating terms, and working with Sales, Engineering, Purchasing, and Production teams to respond to customer requests. The individual in this role must work collaboratively with all RJS functional areas, particularly Sales, Engineering, Purchasing, Production and Finance. Days and hours of work are typically Monday through Friday 8:00 a.m. to 5:00 p.m., with additional hours as required to fulfill job duties.

Essential Duties and Responsibilities

Under the direction of the Director of Sales and Marketing, the Sales Engineer duties and responsibilities include, but are not limited to, the following:

  • Acting as a primary contact for all customers regarding quote inquiries, order inquiries, and technical inquiries;

  • Reviewing blueprints, plans and other customer documents to develop cost estimates for the manufacture of the requested equipment or services, and validating customer requirements against product technical specifications;

  • Submitting proposals and securing customer orders for Company products or services;

  • Ensuring communication between the RJS Sales, Engineering and Production teams, including, but not limited to, leading the daily Sales Order and Quote Review meetings;

  • Helping to resolve customer problems with RJS equipment by gathering the appropriate information and coordinating a response through the RJS Engineering team.

  • Communicating proactively with customers regarding any status changes to their orders;

  • Preparing and delivering technical presentations explaining the Company’s products or services to customers and prospective customers;

  • Participating in customer-facing functions including, but not limited to, domestic and international travel to customer site visits, tradeshows, presentations, and meetings. Anticipated level of travel up to 10%;

  • Manage sales tools, update and improve upon them as necessary to support the business.

  • Marketing the Company’s product and service offerings by regularly communicating with existing customers and identifying and initiating contact with potential customers;

  • Identifying and proposing to management changes in equipment design, inventory purchasing or processes that would result in improvements to Company operations or reduction in costs;

  • Assisting with research and develop of new product or service offerings;

  • Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and/or participating in professional societies as needed.

This job description is not designed to cover or contain an exclusive or comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice, and additional duties, responsibilities and activities may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.